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Resolve is an AI assistant that works for you, not the company.

Get your money back.

Resolve handles the back-and-forth with the company. You just say what’s enough.

In testing

Resolve is in private testing, so new accounts are closed for now.

Only the address is kept, for that one email. Privacy

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Example · Wrenfield Internet is made upYou canceled your internet in June. They kept charging you: $178 so far.

Also works for:

How it works

  1. Tell us what happened. Which company, what went wrong, and your minimum: the lowest you’d accept.

  2. Approve the first message. Nothing is sent until you say yes.

  3. Resolve handles the rest. It accepts cash at or above your minimum. Every other offer comes back to you.

Under your minimum? It asks you.

Cash at or above your minimum is accepted for you. An offer below it, a credit, or one with conditions waits for your choice.

Needs youTry it: choose one

Wrenfield Internet offered

$89back to your card

$89 in cash, $61 short of your $150 minimum. You want $178.

That’s $61 short of your $150 minimum.

Resolve suggests

Resolve tells Wrenfield Internet it isn’t enough and asks for more.

If it’s enough for you

Resolve emails your yes to Wrenfield Internet. Then you tell us when the money arrives.

As the Resolve app shows it. Nothing is sent from here.

It waits on hold, so you don’t.

Resolve phones only when a company insists. It stays on the line through the hold music and takes over again when a person comes back.

It never agrees to anything on a call. It asks for any offer in writing.

Call to Wrenfield Internet On Plus and Pro

In this example, Resolve waited 41 minutes on hold, so you didn’t. On a call it explains your problem, waits on hold for you, and takes over again when a person comes back.

Email, live chat and phone. Handled.

Email first, live chat when the company offers it, and phone only when they insist, on Plus and Pro.

Where it started

Charged $178 after you canceled

  1. Email

    With your OK, it reads your Gmail for their replies and writes back from it. Without Gmail, it writes from an address made just for your case.

    Its first email ends: “I'm using Resolve, an AI assistant, to write and send these messages on my behalf. I set what it is allowed to agree to.”

  2. Live chat

    Chats with them in their website chat for you, with the Resolve extension for Chrome on a computer: a small add-on for the browser.

    Wrenfield’s chat: “Refunds have to be done by phone.”

  3. Phone On Plus and Pro

    Calls only when they insist, and waits on hold for you.

    The call: 41 minutes on hold, then their offer in writing.

$178

back to you

Example · Wrenfield Internet is made up

Follow one case from start to finish

Step 1 of 9: In June, you cancel your internet.

Example · Wrenfield Internet is made up. No sound.

What we promise.

  • Your minimum stays private: the company never sees it, and neither does the AI that writes your messages.

  • It never asks for the passwords or one-time codes to your accounts with companies, or gives them out.

  • It reads your Gmail only with your OK, and you can disconnect it anytime.

  • Calls are transcribed, never recorded.

  • Stop it anytime from the case, and delete a case or your whole account whenever you like.

  • Run by AGL Labs LLC, a Florida company. A person answers at contact@agl-labs.com.

How Resolve handles your data

What it costs.

Plans count the disputes you bring, not the messages, and there’s no success fee.

Plans

Free
$0
1 new case a month. No phone calls.
Plus
$14.99 a month
5 new cases a month. 60 talking minutes and 5 hours of hold a month.
Pro
$29.99 a month
15 new cases a month. 150 talking minutes and 12 hours of hold a month.

Email and chat aren’t counted against your plan, and you can cancel anytime. Talking minutes are time spent speaking with a person at the company. Hold is the rest of a call: waiting on hold and in phone menus.

Questions people ask first.

Will it send anything without my OK?

No. You approve the first message. After that, it follows up and replies within the rules you set.

Can it agree to something I don’t want?

It only accepts cash at or above your minimum. Anything lower, any credit, any conditions, and anything said on a phone call come to you.

Can I stop it?

Yes. On a case, press “Stop or pause…” and choose “Stop sending for me”: Resolve stops replying, following up and accepting offers on its own. Nothing is lost, and “Let Resolve send for me again” turns it back on whenever you like.

Does it read my email?

Only with your OK. When you connect Gmail, Resolve reads it for the replies from the companies in your cases, and writes to them from it. When you ask it to check your email, it also looks at up to 20 conversations from the last week to spot problems. You can disconnect it anytime.

Which companies can’t it contact?

Banks and credit unions, card issuers, lenders, brokerages and crypto exchanges, credit bureaus, and payment apps like PayPal, Venmo or Cash App. They check who you are with things an assistant should never handle, like one-time codes, so contact them yourself. If the problem is with something you bought, Resolve can take it up with the store or seller.

Is Resolve a law firm?

No. Resolve is not a law firm and does not give legal advice.

Explain it once.

Then Resolve takes it from there. It opens to everyone after private testing.

Only the address is kept, for that one email. Privacy

Invited to test it? Log in